Reader Behavior

One of my favorite technical communication theories can be found in Chapter One: Understanding Readers of the book Techniques for Technical Communicators. This chapter, written by Janice C. Redish, considers a more active role of the reader and how technical communicators can use this knowledge to create more efficient and useful documentation. How Readers Work …

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Audience Involved

Robert R. Johnson began his article “Audience Involved: Toward a Participatory Model of Writing” with a foreword, in which he wrote, “Ultimately…I am speaking about power: the potential power of technical communicators and rhetoricians to be not only advocates for users and readers, but also to be agents for change in corporate and academic contexts.” …

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